RETURNS & EXCHANGES

776BC Terms of Sale
If you're not 100% satisfied with your purchase, 776BC will provide you with an exchange, refund or repair within the guidelines outlined below. This policy applies to all purchases made from the 776BC pop-up store, or online store, excluding Custom Club Shop purchases.


Proof of Purchase
Please note that all returns, refunds, exchanges or repair requests must be accompanied by Proof of Purchase documents and must be received within 30 days from the date of sale.


Change of Mind
If you have changed your mind about your purchase, 776BC will be pleased to offer you a refund or exchange provided that you have produced satisfactory Proof of Purchase, and the item is in re-saleable condition ie. the original tags and labels are still attached, the item is in its original packaging (if any) and the item is unworn, unused and as sold.


Australian Returns
Please complete the information via the Shippit Returns Portal:
  • Returns (shippit.com)
  • 776BC will not reimburse postage costs for returned items unless the item sent was incorrect or if the product is faulty.
  • Should you have an enquiry regarding the return of your goods please call 776BC on +61 3 9972 9856.

New Zealand Returns
Please send returns to:
  • 776BC Returns, Suite 1.02, 204 Ingles Street, Port Melbourne, VIC, 3207
  • Please include your order number, name, email address and phone number with the returned items.
  • 776BC will contact you upon receipt of your returned goods to process your exchange or refund.
  • 776BC will not reimburse postage costs for returned items unless the item sent was incorrect or if the product is faulty.
  • Should you have an enquiry regarding the return of your goods please call 776BC on +61 3 9972 9856.

Rest of World Returns

Please send returns to:

  • 776BC Returns, Suite 1.02, 204 Ingles Street, Port Melbourne, VIC, 3207
  • Please include your order number, name, email address and phone number with the returned items.
  • 776BC will contact you upon receipt of your returned goods to process your exchange or refund.
  • 776BC will not reimburse postage costs for returned items unless the item sent was incorrect or if the product is faulty.
  • Should you have an enquiry regarding the return of your goods please call 776BC on +61 3 9972 9856
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